By Hector Quiroga, J.D.

The personal injury insurance claim process starts when you go to the doctor. Most insurance companies will try to settle the personal injury insurance claim (as oppose of your personal injury "legal" claim) as soon as they think they can get a settlement and release form from you. If you do not settle, then the personal injury insurance claim will continue. You will follow a treatment schedule and your medical bills will be paid by your insurance company by your Personal Injury Protection Coverage. Both insurance companies will send you a Medical Authorization From. This form entitles them to ask for your medical bills and records. You insurance company will not pay the medical bills until you give them the form. This is perfectly legal. Courts have ruled that if the insurance company is required to pay the medical bill, they are entitled to see the reports.


Most people will just sign the medical authorization from, giving the insurance company the right to see every record in your medical history.
The next step in a personal injury insurance claim is the evaluation process. Once the insurance company receives all medical records and reports, they will "compare" your injuries and treatment to similar cases in your area and find the average jury award. Once there is an agreement, the insurance company will send you a settlement of any and all claims form. Once you returned signed, they will issue you payment and the claim will be settled. At that point, your insurance company will be reimbursed for your medical bills.